You should receive an email from BackerKit* with a link to your account that includes all your backer information in it. The email contains a personalized link to the Kickstarter fulfillment survey. The survey is where you will choose your reward preferences (i.e. size and color), enter your shipping address, payment information (for shipping charges and potential further add-ons). In addition, if you are interested in adding additional bra(s) or other Tripulse activewear products at a favorable price you can do so easily with the built in Add-On system.

*Backerkit is the pledge management tool that helps us collect and organize all of our backer information and has been trusted by some of the biggest projects on Kickstarter.

Last updated: July 23, 2023 08:21

You should complete your post-campaign survey that we will send out through Backerkit and add your payment method by August 8 in order to have your order fulfilled. Shipping costs and potential additional add-on charges will be charged a few days after that deadline. (This only applies if you ordered a physical product).

Last updated: July 23, 2023 08:12

We will “Lockdown” all BackerKit accounts on August 9. When we hit the button to lockdown accounts, the following will happen:

You will no longer be able to make changes or additions to your account (except to update/change your shipping address and payment information.) All outstanding balances will be charged once we “locked” the accounts, including shipping costs and in case you made any other add-on purchases.

Last updated: July 23, 2023 09:12

When you pre-order you will be the first to get your Tripulse next gen sports bra. In return for your early support, you will also get limited pricing that will not be offered in the future. As a Kickstarter backer, you’re an integral part of the Tripulse community and you will be able to give feedback and input for Tripulse future product developments. That means you can impact our product and design decisions :).

Last updated: May 28, 2023 05:24

1. Click “Back this Project”: Select your reward on the right side of the page. You can only make one pledge (=1 reward) during this campaign so make it count :-). You will also need to create a Kickstarter account in order to pledge (but no worries, this is quick and easy:)).

2. Payment: You will need to enter your payment details but your card will only be charged once we complete the campaign successfully. After that, Backerkit will be in touch a month or so afterward to ask for the final payment for shipping.

3. Color & size choosing: We’ll send you a post-campaign survey after the campaign is finished where you can choose which color(s) and size(s) you’d like to have.

4. Shipping: We will ship worldwide. Note though that potential duties and taxes are not covered and we advise you to check any local import/duty rates you might be liable to pay.

Last updated: May 28, 2023 05:59

If the project will be successfully funded, your card will be charged when the project reaches its funding deadline (July 9). If the project ends but it hasn’t reached its funding goal, your card will never be charged. Similarly, if a project is canceled before it reaches its deadline, then your pledge will not be collected and no additional action will be required.

Last updated: May 28, 2023 05:59

Yes, please see the section “Worldwide shipping” for more information and rates.

Last updated: May 28, 2023 05:59

Please see the section “Worldwide shipping” for more information and rates.

Last updated: May 28, 2023 05:59

Please see the section “sizing” for more information and a sizing guide. You won’t need to choose your size until the project has been successfully completed.

Last updated: May 28, 2023 05:59

You do this once the campaign got successfully funded via a post-campaign survey through Backerkit.

Last updated: May 28, 2023 05:59

We have everything sorted - the perfect design, unbeatable material choice, and an amazing partner factory. But all good things take time. We have listed all the details in the “timeline” section on the project page. The next gen sports bra will ship in December 2023 and we’ll keep you updated along the way.

Last updated: May 28, 2023 05:59

The next gen sports bra was made for the highest levels of comfort, performance and sustainbility. And for that we turned every stone to find a fabric and create a design and fit that meets these high standards. Made from a nature-based performance fabric that has the highest level of sustainablity and skin-friendliness in the market and equipped with some of the leading certifications, the bra is ethically made in a GOTS-certified factory in the EU. Instead of adding lots of cheap and toxic chemicals to enable certain features all ingredients are naturally powerful by nature (e.g. naturally odor-resistant, anti-irration and breathable), keeping your body healthy.

We have invested a lot into quality and have tested the bra inside out to ensure it performs well and lasts for a long time. We created one bra in a timeless design and color choice so that you can reduce your activewear wardrobe to only a few quality essentials. You don’t even have to wash it after every use meaning you can wear it more often.

On top of that we did lots of research and found out that many women own (cheap) plastic bras worth of 400 EUR and more, but these get hardly ever used due to poor quality, lack of comfort and a material that itches and smells. And that’s what the next gen sports bra takes care of. By choosing the next gen sports bra, you invest in quality, your health and wellbeing and do good to the planet on top of it. And that’s a bra worth investing in, isn’t it?

Last updated: May 28, 2023 06:02

We don’t do refunds, but we support exchanges where possible and they are subject to the inventory we have available on hand. As a small brand, we won’t be able to cover the shipping for exchanges. In case we can’t provide you with an exchange, we can offer you a gift card for the Tripulse webshop.

Last updated: May 28, 2023 06:02

We don’t do refunds, but we support exchanges where possible and they are subject to the inventory we have available on hand. As a small brand, we won’t be able to cover the shipping for exchanges. In case we can’t provide you with an exchange, we can offer you a gift card for the Tripulse webshop.

Last updated: July 23, 2023 09:24

All ordered items (including upgraded pledges and add-ons) will be fulfilled “in one go” and in accordance with the Kickstarter timeline visible on the Kickstarter page.

Last updated: July 23, 2023 09:59